If you’ve ever been stranded at an airport due to a delayed or canceled flight, you may be entitled to compensation under EU Regulation 261/2004—commonly known as EU261.
This regulation protects air passengers flying from or within the European Union, and even on some flights operated by EU airlines outside the EU.
In this guide, we’ll explain:
- What flights are covered under EU261
- How much compensation you can claim
- Your eligibility and time limits
- How to file a claim
✈️ What Flights Are Covered Under EU261?
EU261 applies based on flight location and the airline’s registration. Here’s a quick breakdown:
| Itinerary | EU Airline | Non-EU Airline |
|---|---|---|
| From inside the EU to inside the EU | ✔ Covered | ✔ Covered |
| From inside the EU to outside the EU | ✔ Covered | ✔ Covered |
| From outside the EU to inside the EU | ✔ Covered | ❌ Not Covered |
| From outside the EU to outside the EU | ❌ Not Covered | ❌ Not Covered |
Example: A delayed Lufthansa flight from New York to Frankfurt is covered. But the same flight operated by a U.S. airline like Delta is not.
💰 How Much Compensation Can You Get?
The compensation amount depends on the distance of your flight and how long you were delayed:
| Flight Distance | Delay Duration | Compensation |
|---|---|---|
| Up to 1,500 km | 3+ hours | €250 |
| Over 1,500 km within the EU | 3+ hours | €400 |
| 1,500–3,500 km (non-EU) | 3+ hours | €400 |
| Over 3,500 km (non-EU) | 3–4 hours | €300 |
| Over 3,500 km (non-EU) | 4+ hours | €600 |
Note: If your delay is due to “extraordinary circumstances” (e.g. extreme weather or political unrest), compensation may not be granted.
📅 How Far Back Can You Claim Compensation?
Most EU countries allow claims up to 3 years after the flight date. Some countries, like Germany, allow even longer periods.
Tip: Always check the specific time limit in the country where the airline is based.
📝 How to File an EU261 Compensation Claim
Here’s a quick checklist:
- Gather evidence: Boarding pass, booking confirmation, photos of airport display boards, written airline communication.
- Contact the airline: Most have online forms for EU261 claims.
- Escalate if needed: If your claim is rejected, contact the national enforcement body click here for info or use a third-party service.
✅ Final Tips for Getting Your Compensation
- Act quickly: The sooner you file, the better.
- Keep documentation: Screenshots and emails can support your case.
- Know your rights: Airlines don’t always inform passengers of EU261.
By knowing your rights under EU261, you can turn an annoying travel disruption into a potential €600 refund.
Need help filing your claim or unsure if you’re eligible? Click here to read more info